VMG Blog Pages

Saturday, October 27, 2007

Unhappy customer strikes back at Comcast


"Hammer time! That's what it was when 75 year old Mona Shaw returned to her local Comcast office a few days after she spent two hours waiting outside for a manager and then was told he had left for the day..."

I can feel this woman's pain. I was in a KeyBank in Barre, VT and needed to make change for two fifty dollar bills. The lady asked me if I had an account with them. When I told her I didn't, she informed me that she couldn't make change! It was then it dawned on me that the last time I had been here, they wanted to charge me $5 to cash a check that was drawn on their bank! I'm dumbfounded by the logic here. There is a Community Bank accross the street (that gladly made change for me) and a Northfield Savings Bank next door...it's a good thing I don't own a hammer!

Unhappy customer strikes back at Comcast
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